Privacy Policy

1. Introduction

Alchemyst Lab Pvt. Ltd. (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of its users, partners, and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our official portal.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

a) Personal Information

We may collect the following details:

• Full Name
• Phone Number
• Email Address
• Address / Location
• Business Details (for Growth Partners)
• Identification documents (if required for onboarding)

b) Non-Personal Information

• Browser type and version
• IP address
• Device information
• Pages visited and time spent

c) Transactional Information

• Orders, commissions, and payment details
• Partner performance and activity data

3. How We Use Your Information

We use your data for the following purposes:

• To onboard and manage Growth Partners
• To provide access to our products and services
• To process transactions and commissions
• To improve website functionality and user experience
• To send important updates, notifications, and promotional content
• To comply with legal and regulatory requirements

4. Sharing of Information

We do not sell your personal data. However, we may share information with:

• Trusted service providers (payment gateways, CRM tools, etc.)
• Business partners for execution of services (solar, EV, etc.)
• Government or legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, misuse, or disclosure. However, no online platform can guarantee 100% security.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyze traffic and usage patterns
• Remember user preferences

You can disable cookies through your browser settings.

7. User Rights

You have the right to:

• Access your personal data
• Request correction or updates
• Request deletion of your data (subject to legal obligations)
• Opt-out of marketing communications

To exercise these rights, contact us at the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Retention of Data

We retain your information only as long as necessary for business, legal, or compliance purposes.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact: